- What are your opening hours?
Our office is open 8:30am - 6:00pm Monday to Thursday. 8:30am to 5:00pm on Friday.
- What is your deadline for 2019 Valentines / Easter orders?
The last date for 2019 Valentines orders is 28th December 2018. The last date for 2019 Easter orders is 31st January 2018.
- What is your deadline for Christmas orders?
Unfortunately the last date for Christmas orders has now passed, we do have residual stock available, please call 01964 508080 for details.
- What if I don't have an account?
- Can I cancel, change or amend an order?
We will try to help if possible until the time it is shipped. Simply call our Customer Service Team on 01964 508080 and they will happily help if they can. As per our T&C's orders may not be cancelled or returned without prior agreement
- What is your minimum order value?
There is no minimum, however for orders under £150 there will be a £10 carriage charge. All orders over £150 are delivered free of charge.
- What if my delivery hasn't arrived?
If your delivery has not arrived when you expected it to please feel free to call us on 01964 508080 and we will happily track the delivery with the Courier and call you back with an ETA.